. I told her I absolutely refused to pay for the repair since they caused this issue and I wanted to take it up with the service manager. She informed me she was the service manager and her decision was final. At that point, I told her I was going to take it to court and left. The heater blower stayed on. Bottom line, getting a new truck. When I arrived at my destination.
I told them since they needed to be done, they might just as well do it. Dodge engines were at one time the best but the other guys have caught up so Dodge will go down the tube with this kind of truck. Used that one the last time it failed, didn't burn the truck down but almost. Dodge you have done this yourself by not looking out for your customers and the ones that were loyal. As a preventive strategy, it is a good idea to often take care of your automobile in before and after drives.
I was dumbfounded since they had caused this issue. Seems like a lot of money for something that would work if it had power to it. As dumb as that sounded I contacted Dodge, who informed me that after their investigation, they agreed with the dealer, again taking her word that they had informed me of the need to replace this module, again with no paperwork to back the dealer up, and now they would not cover this. When I drove it home it was little difference but I was working 6-7 days a week didn't have time to have my truck tied up, so I lived with it. This was the only problem that I was having at the moment. .
I checked it out and I ran a hot wire to the compressor and it would blow cold air. I ended up disconnecting the battery so that I could get home. Thought we finally got to the solution. Anyway, was told the 4x4 pump was gone naturally not covered under warranty but since I had 44,000 miles on the truck, the dealer stated that this was great. Internal connections of all of the power distribution center circuits is accomplished by a combination of bus bars and a printed circuit board.
I went out to start the truck and started the truck, turn on the heater. I checked to see that the 4x4 worked, which it did and didn't use it to 2 days later. I still kick myself in the butt for buying from this dealer. I supposedly refused to allow them to fix my truck for free? Remove plug to switch and using a jumper wire jump out the plug to see if the compressor clutch comes in. My truck at that point had less than 20,000 miles on it, and was on 100% warranty.
Come on Dodge, you have the best diesel motor on the road, how about building your trucks with the same quality as the motor. Hope this will help you. Possible blown fuse or a bad relay. I put a test light on the power connection and it is very dim not bright. When I left California it was 115 degrees outside.
Here is the diagram for compressor. Does any of this sound reasonable to anyone?? They said they fixed it and it was a mother board. I lean to bad module. Four Seasons is a leading automotive aftermarket supplier of air conditioning and cooling system parts. When I asked her if she had the service notice with my signature refusing this, she stated that she did not keep this repair slip, but that she had every other one since they sold me the truck???? Exactly 2 hours later she called me back and stated that back in early 2009 on one of my numerous repair issue's, they had determined that I needed to replace this module, and I had refused the service? The light on the dash lights up that it is on but it doesn't blow cold.
Yet somehow, according to her, I had refused the service? The integrated power module cover is removed to access the fuses or relays. Furthermore, she told me that this was a pre-existing condition, since I had refused the service and that I had been living with this issue for 2 years. Uncomfortable ride , poor operation, suboptimal gasoline mileage, or threat of hardware break down are merely a few disadvantages of traveling with a damaged auto part. They don't know how to diagnose any problem, they just throw parts at it. Also informed me that I had 2 safety recalls that needed to be done. The dealer's service manager then told me she would call me back with a price to fix the problem.
This seemed to improve the overall flow out of the vents which has always been low since new relative to other cars. If no blown fuse or bad relay found then go to passanger side of truck and you will see a black canaster with a low pressure switch on it. Compressors should last longer than 72,000 miles. Stay tuned for Part 4. I worked for about a week then it quit again. Now I'm retired and it's a pain to live with it now.