Fair enough, accidents happen--they offered a partial reimbursement and said they would call to reschedule the next day. This was after I had been assured by Danielle on the phone that the cleaner would bring all supplies. Like, not vacuuming behind the doors, missing the inside of our microwave it's listed on their Maidifesto , and not wiping down all of our counters. My cleaner was prompt and pleasant. They had a September sale of 50% off which I really appreciated. Their services may be better suited for smaller homes.
The second time, unfortunately, it seemed like a lot of details were overlooked. This solution is a highly caustic solution that can cause burns on skin, clothes, grass, etc. For the price, I expected more consistency in the delivery of their services. She missed key areas like corners, baseboards, windowsills, and she did a sub-standard job in others. Then toss the bag under the house. I was so excited to use a local business to clean our apartment! Be very, very careful, take utmost precautions and wear gloves. I felt like if I did not detail every little area to clean, it did not get done.
I thought they would clean windows but it turned out those are extra. It would just be better if they consistently delivered on their own Maidifesto. The smell is sprayed from two glands present on either side of the anus. Essential peppermint oil is one way to keep mice from sharing your space, indoors or out. I emailed Detroit Maid explaining what happened and asked if they would do something to make it right. I paid for the full package with an additional person to make sure the vacancy cleaning on my new home went well. Sheets still jammed at the bottom of beds.
Make sure all food is in sealed, mouse-proof containers. We scheduled our first visit around work and daycare schedules, and got a call 20 minutes before the promised arrival time saying our cleaner had been in a fender bender and they wouldn't be able to make it that day. The skunk can spray its nauseating cocktail as far as 15 feet away and the smell can be detected as far as a mile. The smell dissipates on it own sometimes, but if your house has been sprayed on directly or close enough, then you are in for a tight fight. A local, woman-owned business, what could be better? Please do not make the same mistake I did. Many times, it is the dog or cat who is a victim of skunk spray. On one occasion, our house was spotless - I could not rave about it more.
You can even get chlorinated lime water from a drug store or mix 1 gallon chlorine bleach with 1 cup agricultural lime and spray it outside the house. I asked her about a vacuum and she said Detroit Maid had given her one, but that it didn't work and she couldn't use it. Mic them in a large bowl and wash the pet with it while the ingredients are still foaming. Peppermint oil also has a reputation for repelling other unwanted visitors. These small things add up.
I liked the convenience of scheduling on-line. Any cleaning service would be better. I have mixed reviews about my experience. Getting rid of this odor is the toughest job by any home-owner or business establishment that came in the way of a skunk spray. This was so easy to set up - i was thinking something would go wrong but so far so great. I doubt if I would recommend or use Detroit Maid again. Shake it all together in a spray bottle and apply the mixture any place that you have or suspect you have mice.
I wanted to see what they could do with our place, but if they don't want to show up that's going to be difficult! He simply placed it on the counter I was in my home the entire time and he could've told me. An easy way to block access is by stuffing cracks and holes full of steel wool. We had regularly been scheduling another company for 4 hours with one person so I was expecting to be blown away. The pet brings home the skunk odor along in the house. I ordered the package for 1-2 bedrooms as I have a small condo. My first time using this service. Maybe as they expand things will get better.
Place looks so much better. At the end of the day though, yes, your house is cleaner and they did a tremendous service for you. Although, all the items were described as part of the package. If mice get into your home they can cause all kinds of problems, including destruction of your property by chewing on things and by spreading disease as they leave urine and feces everywhere. Clothes can be washed in lukewarm water with extra water and de-greaser to break the oil.
Our loft rafters were never cleaned as promised the girl initially said they didn't bring the extender; second time not even mentioned. I've had maid services before for a portion of the price do a better job. . It's embarrassing to admit this in a public forum like Yelp, but I feel like I've been conned for hundreds of dollars by Danielle and Detroit Maid. Peppermint oil sprayed in and around areas of suspected mouse activity is another way to repel them and may be easier to manage in areas where access is limited or where cotton balls my blow away. I think in the future I'd order a bigger package and make an explicit checklist of my own, versus trusting that the maidifesto will be done. Use one every place you suspect the presence of mice and renew the oil when the smell of peppermint gets weak.